2. Summary of requirements

General overview

Licensees must comply with ALL the requirements in the HCSA, its regulations, licensing conditions and Codes of Practice.

*FAQs and guidance carry illustrations of good practices to help licensees interpret and meet the requirements in the regulations and licence conditions; and these are not enforceable.

Regulatory requirements applicable to all services

Healthcare Services Act

• Healthcare Services Act 2020
  (3 Jan 2022)

• Exemption Order 2021
  (3 Jan 2022)

General regulations

• General regulations 2021
  (3 Jan 2022)

Advertisements regulations

• Advertisements regulations 2021
  (3 Jan 2022)

• Advertisements (Exemption) Order 2021
  (3 Jan 2022)

Fees regulations

• Fees regulations 2021
  (3 Jan 2022)

• Overview of licensing fees

Appeals regulations

• Appeals regulation 2022
  (29 Aug 2022)

Service specific regulatory requirements

• Acute Hospital Service

• Ambulatory Surgical Centre Service

• Assisted Reproduction Service

• Blood Banking Service

• Clinical Laboratory Service

• Community Hospital Service

• Cord Blood Banking Service

• Emergency Ambulance Service

• Medical Transport Service

• Human Tissue Banking Service

• Nuclear Medicine Service

• Nursing Home Service

• Outpatient Dental Service

• Outpatient Medical Service

• Outpatient Renal Dialysis Service

• Radiological Service

FAQs

• FAQs on HCSA [PDF, 567 KB]
  (31 May 2024)

• FAQs on general regulations [PDF, 668 KB]
  (1 Nov 2024)

• FAQs on the retention period of patient health records [PDF, 158 KB]
  (17 Jul 2022)

• FAQs on advertisement regulations [PDF, 452 KB]
  (16 Oct 2023)

• FAQs on price transparency requirements under the HCSA [PDF, 267 KB]
  (21 Sep 2023)

Other documents

• Code of practice for Key Office Holders [PDF, 439 KB]
  (3 Jan 2022)

• Infographics on the code of practice for Key Office Holders

• Consultation Feedback Report on the Proposed Amendments to the Healthcare Services Act [PDF, 168 KB]
  (2 Feb 2023)

• List of clinical aesthetic procedures that cannot be performed by non-registered medical practitioners, dentists or oral health therapists [PDF, 119 KB]
  (27 Aug 2024)

• List of restricted terms [PDF, 120 KB]

• Doctor fees financial counselling form [PDF, 124 KB]

• Medical institution fees financial counselling form [PDF, 130 KB]

• Non-disclosure of doctor fees declaration form [PDF, 142 KB]