2. Summary of requirements
Licensees must comply with all the requirements in the HCSA, its regulations, licensing conditions and codes of practice.
General overview
Licensees must comply with ALL the requirements in the HCSA, its regulations, licensing conditions and Codes of Practice.

*FAQs and guidance carry illustrations of good practices to help licensees interpret and meet the requirements in the regulations and licence conditions; and these are not enforceable.
Regulatory requirements applicable to all services
Healthcare Services Act
Healthcare Services Act 2020 (opens in new tab)
(3 Jan 2022)Exemption Order 2021 (opens in new tab)
(3 Jan 2022)
General regulations
General regulations 2021 (opens in new tab)
(3 Jan 2022)
Advertisements regulations
Advertisements regulations 2021 (opens in new tab)
(3 Jan 2022)Advertisements (Exemption) Order 2021 (opens in new tab)
(3 Jan 2022)
Fees regulations
Appeals regulations
Appeals regulation 2022 (opens in new tab)
(29 Aug 2022)
Service specific regulatory requirements
FAQs
FAQs on Disclosure of Patient Medical Records to Insurers [PDF, 279 KB] (opens in new tab)
(5 Jun 2026)FAQs on HCSA [PDF, 563 KB] (opens in new tab)
(17 Jan 2025)FAQs on general regulations [PDF, 724 KB] (opens in new tab)
(3 Apr 2025)FAQs on the retention period of patient health records [PDF, 212 KB] (opens in new tab)
(31 Oct 2025)FAQs on advertisement regulations [PDF, 520 KB] (opens in new tab)
(22 Nov 2024)FAQs on price transparency requirements under the HCSA [PDF, 276 KB] (opens in new tab)
(31 Oct 2025)
Other documents
Code of practice for Key Office Holders [PDF, 439 KB] (opens in new tab)
(3 Jan 2022)Infographics on the code of practice for Key Office Holders (opens in new tab)
Doctor fees financial counselling form [PDF, 124 KB] (opens in new tab)
Medical institution fees financial counselling form [PDF, 130 KB] (opens in new tab)
Non-disclosure of doctor fees declaration form [PDF, 142 KB] (opens in new tab)
