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Licensing e-guides
In this page, you will find information on e-guides and video tutorials for the Healthcare Application and Licensing Portal (HALP)
Last updated 15 November 2024
All licensees under the Healthcare Services Act (HCSA) would be required to use the Healthcare Application and Licensing Portal (HALP) for all their licensing needs such as licence application, renewal, cessation, and amendments. Please refer to the table below which lists the various e-guides developed on how to use HALP.
E-guides on HALP
S/N | E-Guide | Description of e-guide | Link to access e-guide |
|---|---|---|---|
1 | Basic Functions of HALP | A video tutorial on how to use Healthcare Application and Licensing Portal (HALP)for licence application, renewal, termination, and requests for changes in healthcare service licence(s) | Click here to view the full video recording on how to use HALP |
2 | Applying for licence
| A step-by-step guide and video tutorial on how to apply for a new healthcare service licence | Click here to view video recording on applying for licence Click here to view the user guide on apply for a new service licence(s) [PDF, 6.6 MB] |
3 | Applying for Interbank GIRO | Interbank GIRO form for renewal of licence or Request for Change | Click here to access to Interbank GIRO Application Form [PDF, 85 KB] Please submit the completed form via one of the following ways:
|
4 | Cessation of Licence | A step-by-step guide and video tutorial on how to terminate your healthcare service licence(s) | Click here to view video recording on Cessation of Licence Click here to view the user guide on cessation of service licence(s) [PDF, 1.8 MB] |
5 | Online Appointment | A step-by-step guide on how to apply for an online appointment in Healthcare Application and Licensing Portal (HALP) | Click here to view the user guide on apply an online appointment [PDF, 2.0 MB] |
6 | Renewal | A step-by-step guide and video tutorial on how to apply for renewal of your healthcare service licence(s) | Click here to view video on renewal of Licence Click here to view the user guide for renewal of service licence(s) [PDF, 1.2 MB] |
7 | Request for Change | A step-by-step guide on how to apply for a change in your healthcare service licence(s) | Click here to view the user guide on request for a change in service licence(s) [PDF, 5.9 MB] |
8 | Request For Information | A step-by-step guide on how to respond to a Request for Information (RFI) notification | |
9 | Withdrawal of an Application | A step-by-step guide and video tutorial on how to withdraw an application in Healthcare Application and Licensing Portal (HALP) | Click here to view video on withdrawal of an application Click here to view the user guide on how to withdraw an application [PDF, 951 KB] |
10 | User and Role Management | A step-by-step on how to assign user roles in the Healthcare Application and Licensing Portal (HALP) | Click here to view the user guide on user roles management [PDF, 1.0 MB] |
11 | How to View and Print your HCSA Licence | A step-by-step guide on how to access and print your healthcare service licence(s) in the Healthcare Application and Licensing Portal (HALP) | Click here to view the user guide on how to access and print your service licence(s) [PDF, 177 KB] |
12 | Submission ofTermination of Pregnancy (TOP) Data | A step-by-step guide on how to submit data for Termination of Pregnancy (TOP) | |
13 | Submission of Voluntary Sterilization (VS) Data | A step-by-step guide on how to submit data for Voluntary Sterilization (VS) | |
14 | Submission of Laboratory Developed Tests (LDT) Data | A step-by-step guide on how to submit data for Laboratory Developed Tests (LDT) | |
15 | Frequently asked questions | FAQ on Data Submission
| Click here to view the user guide on FAQ on Data Submission [PDF, 302 KB]# #Please note that the information about Drug Practices (DP) on pages 8-9 is no longer applicable. |