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Emergency Ambulance Service
In this page, you will find information for a new or existing Emergency Ambulance Service licensee on the Emergency Ambulance Service regulations and licence conditions, its applicable Specified Services and the allowable Mode of Service Delivery, requirements to be a clinical governance officer and licence fees.
On this page
Regulatory requirements
Licensees must comply with all the requirements in the HCSA, its regulations, licensing conditions and codes of practice. Refer to the requirements that are common to all HCSA licensees. Additional requirements that are also applicable to your healthcare service can be found below.
Regulations
To ensure the compliance with the various Healthcare Services Regulations
Licence Conditions
To ensure compliance with safety, governance, and service standards
Circulars
Official communications detailing clarifications, updates or changes to healthcare regulations and service requirements
FAQs
Questions from service providers, operators, or licensees
Other documents
Code of Practice, consultation feedback reports and others
When is an Emergency Ambulance Service licence needed?
You will require an Emergency Ambulance Service licence if you:
Convey any patient (including an emergency patient*) by land using an emergency ambulance and provide clinical care and monitoring of the patient while the patient is being conveyed in the emergency ambulance.
*An “emergency patient” is an individual who is suffering or believed to be suffering from an injury, or a condition of acute or sudden onset, that poses an immediate threat to the individual’s life or jeopardises the long-term health of the individual.
For the legal definition of an Emergency Ambulance Service, please refer to the First Schedule of the Act.
Applicable Specified Services and Mode of Service Delivery
The only allowable Mode of Service Delivery for Emergency Ambulance Service is conveyance.
At the moment, there are no Specified Services allowable under the Emergency Ambulance Service.
Requirements to be a Clinical Governance Officer
An individual must be in good standing and fulfil all of the criteria below to be appointed as a Clinical Governance Officer (CGO).
For an individual to fulfil the requirements to be a CGO, he or she must:
Reside in Singapore during his or her appointment as a CGO
Be a fully registered medical practitioner with the Singapore Medical Council (SMC) and hold a valid practising certificate
Fulfil one of the following:
Be registered as a specialist in anaesthesiology, emergency medicine, general surgery, or intensive care medicine, OR
Have at least 10 years of work experience in any or any combination of the following branches of medicine: anaesthesiology, emergency medicine, general surgery or intensive care medicine
Have valid certifications of competency in:
Appointment as a CGO of the EAS; and
Provision of Advanced Cardiac Life Support
Must not be subject to either a decision, or an order made under Part 7 of the Medical Registration Act 1997 by a Disciplinary Tribunal appointed under that Act, in the 3 years prior to the appointment.
For an individual to fulfil the suitability qualifications to be a CGO, he or she must not:
Have any of the following convictions, unless it is a spent conviction:
An offence involving fraud or dishonesty;
Offence under the HCSA, the PHMCA or any applicable Acts listed in the Annex A of the Code of Practice [PDF, 439KB];
An offence specified in the Third Schedule to the Registration of Criminals Act; or
Any other offence involving abuse, ill treatment, assault, or physical violence
Have a pending charge for an offence involving abuse, ill treatment, assault, or physical violence
Be an undischarged bankrupt
Have had his or her healthcare professional registration(s) under MOH cancelled, removed, or suspended
Have been a director or manager of a healthcare service provider that had its registration or licence suspended, cancelled, or revoked
Have had his or her accreditation or approval to participate in MOH-administered public schemes revoked or suspended
Lack capacity within the meaning of the Mental Capacity Act 2008.
For further details on the qualifications, skills and competencies of a CGO, please refer to Regulation 6 of the Emergency Ambulance Service and Medical Transport Service Regulations.
For further details on the suitability requirements for a Key Office Holder, please refer to the Code of Practice [PDF, 439 KB].
Licence fee
For Emergency Ambulance Service, the applicable licence fee is
$1,300 (more than 10 vehicles in total)
$1,000 (10 or less vehicles in total)